Ground Services
The team of E.DURÁN SHIPPING delivers a very professional, efficient and customer-oriented service to both cruise guests and crew. The high quality of the ground services we provide is based in the continuous coordination and planning with the ship representatives and the expertise and local knowledge of all our employees, which makes every operation –from a single transfer to a multiple turnaround- successful.
Meet & Greet
Our mission is to offer a top quality service from the start to the end, offering the guests a smart and warm welcoming on behalf of the cruise lines we represent and assisting them with any issues they may have or information they may need.
Transfers
We arrange port, airport and hotel transfers using the highest quality private cars, vans, minibuses and coaches in place. Each of our transportation suppliers is thoroughly assessed prior to each call to match and fulfill our client's requirements and expectations.
Luggage Handling
Our company guarantees a safe and punctual transport of luggage, assisting guests and crew in case of any lost belongings and giving swift solutions to the customer.
Check-In
We work closely with the cruise lines to offer a smooth and well-coordinated check-in service, creating a pleasant atmosphere for the guests right from the start of their cruising experience.